Task: Manage Configuration Management Database For Changes
The Configuration Manager must evaluate if there is an impact on the technology configuration items and its relationships due to the change and update the same in the Configuration Management Database.
Relationships
RolesPrimary: Additional: Assisting:
Outputs
Main Description
Whenever the technology configuration items are modified (or added) as a result of a change, the Configuration Manager must ensure that the Configuration Management Database (CMDB) is updated for the same. The Configuration Manager must identify the new or the modified technology configuration items and update them in the CMDB. Additionally, the relationships between the technology configuration items must also be updated.

In certain cases, when a new service is added, the Configuration Manager should investigate whether a configuration item type attribute exists in the current CMDB. If a particular configuration type attribute does not exist, the Configuration Manager can raise a Request For Change to have it added to the existing CMDB.